Dear Valued Customer, While motivated to produce the most accurate reproductions from your digital files, we are faced with some challenges particularly with AutoCAD DWG files. Here is a short list of the problems that are associated with reproducing a DWG file. If you provide us with the pen settings and Xrefs we will apply them. DWG files are drawing files. They are not set up to be printers’ files. Please select this link for instructions on how to create a PLT (plot) file (URL link to document). A&E will make every effort to supply you with a print from your DWG files, but will not be responsible for the quality or accuracy of the information printed. A&E will expect payment for the services rendered and will not provide “Re-Do’s” at no charge since we have no control over the data contained in the file. Our staff will be happy to train you or your Draftsman, Architect or Engineer on the proper process of creating a plot file. Thank you for your business and please let us know if you have any questions. Feel free to contact anyone in our PlanWell Department through our main switchboard at (804) 355-8601. Sincerely, A&E Reprographics & Supply
